Types of information we gather

Personal Information: When users register on E3cbk, we collect basic personal details such as name, email address, and optionally, profile pictures.

Bank Information: We collect information provided during onboarding, including account details, goals, and supporting documentation.

Transaction Information: For payment processing, we collect payment details such as card information or payment gateway credentials.

Usage Data: We may collect non-personal information related to user interactions with the platform, such as IP addresses, browser type, and device identifiers.

Ensuring the security of your information

User Accounts: We retain user account information for as long as the account remains active or until the user requests its deletion.

Account Data: Information is retained for a reasonable period to facilitate auditing, reporting, and dispute resolution.

Transaction Records: Records are retained for compliance purposes and may be stored for a period required by applicable laws or regulations.

Is any information shared with external parties?

No, we do not sell, trade, or otherwise transfer users' personally identifiable information to outside parties without explicit consent.

Exceptional Circumstances: We may disclose user information in response to legal requirements, enforcement of policies, or protection of rights, property, or safety.

Duration of information retention

User Accounts: We retain user account information for as long as the account remains active or until the user requests its deletion.

Account Data: Information is retained for a reasonable period to facilitate auditing, reporting, and dispute resolution.